Partner documentation

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For users

All articles

Connecting channels

WhatsApp
WhatsApp with a passkey
WhatsApp Business
Instagram Business
Telegram
Telegram Bot
Live Chat
SIP telephony

Messenger rules and limits

WhatsApp bans
Telegram bans
Instagram limits
24-hour window
WABA templates
WABA pricing

Working in AISAR

Chat basics
Message search
Calls & softphone
Contacts and deals
Broadcasts

Troubleshooting

Channel reconnecting
QR code issues
Message not delivered
Duplicate contacts
Template rejected

Subscription and access

Plans and subscription
Users and roles

Integrations

Bitrix24

For developers

Quickstart
Authentication
Sending messages from your system

API basics
Errors
Types: messaging
CRM types
Types: platform

Overview

Messages

Conversations
Messages
Contacts
Channels
Calls
Message templates
Tags
Snippets

CRM

Deals
Funnels
Broadcasts
Segments
Automations

Platform

Teams & Users
API Tokens
Exports
CSAT analytics
Webhook settings
Notifications

Overview

Webhooks
Messages
Calls
Conversations
Contacts
Deals
Funnels
Broadcasts
Automations
Templates
Channels
AI agents
Stickers
Users & team
System

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